24 years’ experience in professional IT support
Qualified IT experts supporting hundreds of organisations around the UK
99.4% customer retention rate
We've provided IT disaster recovery services for 20 years, and successfully got clients back in business even when the worst happened. Disaster recovery planning is a bit like insurance - not exciting, until you suddenly need it! The secret is a well-researched plan and constant updating.
IT Disaster Recovery Services & Business Continuity
Your dedicated team
We’ll allocate you a dedicated disaster recovery team to design your plan and step in if the worst happens.
Set the right goals
We’ll define the systems that are critical to your business and prioritise restoring them to maintain business continuity.
Continuous review
Every time your business changes, we’ll update your planned IT disaster recovery services to match.
Disaster Recovery Planning
Our IT Disaster Recovery Service (DR) plans set out how your organisation will get back access and functionality to its IT infrastructure after unforeseen setbacks like a fire, flood, power cut, cyber attack or pandemic.
When setting out your disaster recovery plan, we use our knowledge of your IT systems to advise you on what needs protecting, which data needs to be backed up and which operations need to be duplicated off-site.
We measure your risk
We begin by identifying the most likely risks – and then the less likely ones. We audit your infrastructure and your business or organisational needs, including your server requirements, your data, what you use it for and when. We also assess if your servers are vulnerable and whether you operate in a disaster-prone area.
We set disaster recovery goals
We define what our IT disaster recovery service team needs to get up and running immediately and what can wait. For example, an e-commerce company may need their website up and running as a priority whilst operational systems may be more important to a manufacturer.
This stage of our IT disaster recovery service includes clarifying your
- Disaster Recovery Time Objective, in other words how quickly systems should be up and running after an incident, and your
- Recovery Point Objective, which is the minimum of data you must not lose in a disaster.
We allocate your IT Disaster Recovery Services (DR) team
We allocate your team within our IT experts, and work with you to set up a working group to study which disaster recovery plan structure will prove most effective, selecting vendors and budgets for the different options. There is always a play-off between safety and budget, so we will help you make an informed choice.
Activate and update
We monitor constantly and stay ahead of possible risks such as evolving cyber threats. We will keep on schedule with your backups, and store a copy of your disaster recovery plan safely off-site. The plan for your organisation’s IT disaster recovery services plan does not stand still. We will regularly test for new vulnerabilities and other risks.
About Us
Flywheel IT Services has teams of highly qualified and experienced IT engineers and consultants around the UK.
For over 20 years we have partnered with businesses, schools and major construction companies to provide IT services and to guide and support their IT projects, tech strategies and day-to-day operations.
In an average year
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IT Disaster Recovery Services: How it works
Case studies
Our DR Client's Headquarters Burns Down
When a fire broke out at the headquarters of our client, SHS Handling Solutions, the company expected to see their on-site server melt in flames. This is an e-commerce company with a warehouse full of costly equipment.
Luckily heroic firefighters rescued the server, and Flywheel’s IT disaster recovery services team spent Saturday morning reconnecting it. We reconfigured the company’s network and got all services back online the same day as the fire.
We spent the rest of the weekend getting everything set up for the company to work almost as normal on Monday morning at a totally new location.
Read Fire Disaster Recovery Case Study
Our Disaster Recovery Plan Update Project Helps a School Save Money
Rugby Free School, which is part of the Learning Today Leading Tomorrow Multi Academy Trust, realised its disaster recovery plans were falling out of date. We worked with the strategic IT Manager to help the trust redefine its disaster recovery requirements. As part of the improvements, we delivered an enhanced school backup solution for a lower budget.
Read School DR Planning Case Study
“I have great faith in these people and felt supported all the way. I’m very happy with the approach and would confidently choose this team for future projects.”
Kevin McKenzieStrategic IT Manager, Learning Today Leading Tomorrow MAT
